GMP Certificate

Improving customer satisfaction is one of the main goals of the ISO 9001 quality management systems. That is the reason why RAPL implement these standards focus on identifying and meeting customer requirements and needs. By improving satisfaction of our customer ‘customers’ retention rate will increase.

ISO Certificate

The first three clauses of ISO 9001:2015 are scope, normative references and terms. These are information clauses rather than clauses that outline particular actions or major requirements. Additionally, these clauses highlight the basic tenants of a high-value quality management system.